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Conversational Interfaces: The Future of UI +6 Use Cases


Top 5 Examples of Conversational User Interfaces

conversational user interface

Lark is a digital healthcare company that offers services in various sectors. Skyscanner is one great example of a company that follows and adapts to new trends. With many people using the Telegram messaging service, Skyscanner introduced a Telegram bot to target a wider audience to search for flights and hotels easily. Throughout the process of searching and selecting a flight, Skyscanner€™s chatbot constantly confirms the cities and dates that you have chosen. Many companies have started understanding the importance of conversational AI by incorporating them into their marketing strategies. Statistics show that automated conversational marketing companies witnessed a 10% increase in revenue within 6-9 months.

conversational user interface

As for the future of voice assistants, the global interest is also expected to rise. Plus, the awareness of voice technologies is growing, as is the number of people who would choose a voice over the old ways of communicating. Many existing applications are already designed to have an intuitive interface. However, conversational interfaces require even less effort to get familiar with because speaking is something everyone does naturally. Voice-operated technologies become a seamless part of a users’ daily life and work.

Customer Support System

No matter the time of day, there is “somebody” there to answer the questions and doubts your (potential) clients are dealing with. This is an incredibly crucial advantage as delayed responses severely impact the user experience. Modern day chatbots have personas which make them sound more human-like.

In general, it takes a team of at least 20 to hundreds of highly skilled researchers in an AI lab, such as that of Lenovo, to achieve a certain acceptable level of performance. To give you an idea of the difference in timelines, consider a normal integration of a virtual assistant to an appointment system. It involves the basic features like creation of the appointment, checking appointment status and cancellation info the appointment. It will also require multiple resources including project managers and developers from the vendor and the IT teams working together.

Top 10 Use Cases of Conversational AI in the Healthcare Industry

Analytics Insight® is an influential platform dedicated to insights, trends, and opinion from the world of data-driven technologies. It monitors developments, recognition, and achievements made by Artificial Intelligence, Big Data and Analytics companies across the globe. Analytics Insight is an influential platform dedicated to insights, trends, and opinions from the world of data-driven technologies. To overcome this debilitating doctor shortage, several reforms have been proposed by countries across the world. In a rapidly evolving technology field like artificial intelligence, it is hard to predict what the state of affairs will look like in a few months, let alone a few years.


This may not be possible if basic off-the-shelf solutions are preferred over a vendor with expertise. A more full-scale concierge system which integrates to multiple systems within the hospital, would require more resources and a longer timeline that extends in to months. But in healthcare, where it is often a life or death matter, the stakes are much higher. A parent could be enquiring about the right treatment for her injured child or a user might be urgent emergency care for a stroke. In such high-impact scenarios, chatbots may have to prioritize accuracy and knowledge over other traits like personality.

What are the best practices for Conversational User Interface?

Read more about https://www.metadialog.com/ here.

  • The most widely known examples are voice assistants  like Siri and Alexa.
  • This technology has the potential to combat the spread of inaccurate health information in several ways.
  • CUI is more social and natural in so far as the user messages, asks, agrees, or disagrees instead of just navigating or browsing.
  • After treatment, patients can also often relapse into a condition and end up back at the hospital in a worse condition than before, for more intensive treatment.

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